Before You Arrive
Reservation details: Please check your reservation details are in order. If your require further information or assistance please call our reservations team on 1800 212 011 or email info@elysia.com.au
Getting to Elysia: If you require airport transfers, we can arrange this for you. Please allow 48 hours notice
Special dietary requirements: Please advise the Wellness Coordinators if you have any dietary requirements such as food allergies or intolerances
Medical assistance: Please advise the Wellness Director if you require assistance throughout your stay with medical issues
Spa treatments: Should you have any specific spa treatment requests, you are welcome to contact our Wellness Coordinators directly by phoning (02) 4993 8500 or email: programcoord@elysia.com.au. All treatments and booking times will be confirmed when you arrive at the retreat
Packing list: Whether during the day or at night, you will always feel comfortable in casual wear at Elysia. Clothing should be practical, functional and comfortable. We do also offer a quality range of leisure and active wear in our Boutique.
Please bring practical shoes for walking and exercise to make your stay more enjoyable. Swimwear should be packed for those planning to use our pool or spa facilities. Tailored slacks and a collared shirt are required if you wish to play golf.
In the cooler months, warm clothing is recommended for early morning and later afternoon outdoor activities. Gloves and headwear are useful in the winter for colder periods of the day.
Dress code for the restaurant is neat and casual and we ask that you do not wear swimwear or bathrobes. Footwear is required in the restaurant.
We do request that guests limit their luggage to 20kg per bag.
Contraband items: Familiarise yourself with our contraband items – alcohol, caffeine, tobacco products and mobile phones. Please refrain from bringing these onto the property
Before you arrive: We strongly recommend you reduce or cease the consumption of alcohol, tobacco and caffeine in the week prior to your arrival. It is our experience that your stay with us will be much more rewarding if you are able to remove these substances from your diet prior to arrival
Please do not hesitate to contact us if we can be of any further assistance by phoning 02 4993 8500 or email programcoord@elysia.com.au