Retreat Bookings

The day spa is a haven of relaxation and healing located within the Golden Door Wellness Retreat and Spa in the beautiful NSW Hunter Valley. It was created for you to take some time to relax, rebalance and refocus.

 

Best time to call is between 9am & 4pm daily, to speak with one of our spa coordinators to assist with your booking and any questions. Call 02 4993 8692

Enjoy the full spa experience by relaxing in our spacious lounge before or after your treatments and take advantage of our complimentary steam room and spa bath. Our products have been carefully selected for their natural and holistic approach to your wellbeing.

How to Spa

Make a booking

We recommend securing your booking at least 7 days prior to your preferred time to avoid any disappointment.

To book, please phone 02 4993 8692 or, for our onsiteguests, dial extension 202 from your villa phone or visit the Wellness Centre.

We are open seven days a week, excluding Christmas and Boxing Day. Please note a 15% surcharge applies on public holidays.

All treatments are subject to therapist availability.

Please let us know in advance if you have any special health or physical considerations that may affect your treatments at the spa and advise us of pregnancy under 14 weeks, as some treatments may not be suitable.

We welcome guests 16 years and over.

When to arrive

To enjoy a full Spa experience, we suggest you arrive 30 minutes prior to your treatment time to complete your consultation form and commence your relaxation experience.

If you would like to enjoy our complimentary Spa and Steam room, please arrive 1 hour earlier.

All treatments are completed as scheduled, so please be aware that if you arrive late, your service will end on time to ensure the next guest is not delayed.

What to wear

Please wear comfortable clothing and open-toed footwear in the spa.

We will provide a robe and locker for you plus a range of amenities. Our therapists are trained to protect your privacy with the appropriate draping and underwear is to be worn during all treatments.

Please bring your swimwear if you intend using the spa pools and it is best to leave your valuables and jewellery at home as we take no responsibility for lost items.

Spa etiquette

Our Spa environment is one of relaxation and tranquillity, therefore we kindly ask that you leave your mobile phone or other devices in your locker and switched off.

We do not permit the use of mobile phones within the Spa area or within the retreat premises. Please be aware that Golden Door operates as a Wellness Retreat 7 days a week and is a non-smoking site.

We kindly ask that the following items not be brought onto the premises – food, alcohol, caffeine or tobacco. Alcohol or non-prescription drugs must not be taken prior to your spa treatment.

Guests under the influence will be asked to leave the spa in the best interests of their health.

Cancellation/postponement

If you wish to change or cancel your appointment, please contact us at least 24 hours in advance.

Reservations may be amended or cancelled with notice greater than 24 hours without charge.

A 100% cancellation charge applies for no shows and appointments cancelled within 24 hours of the treatment.

Local Community Offer

Local residents from Newcastle and the Hunter Valley receive a 10% discount on all treatments at the Day Spa Monday to Friday (excluding public holidays).

Please call our Spa Coordinators on 02 4993 8692 to book and for more information on Spa specials, new product launches, mid-week discounts and more

Other Products

Products can be sent directly to your door. Simply call or email us for details or to place an order.

BABOR caters for the various demands and needs of today’s lifestyle, offering premium skin and body care products that combine state-of-the-art scientific knowledge to offer the beneficial effects of natural active ingredients.

“Golden Door has a passion for holistic wellness, believing that balancing one’s mind, body and spirit will achieve lifelong wellness. We believe that restoration, nutrition, movement, environment, education and exploration are essential tools in helping empower people be all they can be and facilitates greater self-discovery, happiness and a more fulfilled life.”

Achievements

2018 Winner

Oceania's Best Wellness Retreat

World Spa Awards

2018 Winner

Australia’s Best Wellness Retreat

World Spa Awards

2014 - 2018 Winner

Hall of Fame Certificate of Excellence

Trip Advisor

25

Proudly celebrating
25 years

Thank you to our wonderful guests & team that have made it possible

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