Retreat Bookings

The Wellness Centre is a place of healing where experts from a variety of fields come together to assist you in reaching your health goals for greater vitality, less pain and a richer life.

Best time to call is between 9am & 4pm daily, to speak with one of our spa coordinators to assist with your booking and any questions. Call 02 4993 8692

Offering sessions in nutrition, natural and alternative therapies and fitness or general health improvement, our practitioners provide practical and achievable solutions to your health and wellbeing goals in a calm and supportive environment.

How to Spa

Make a booking

For our guests taking part of the Golden Door Wellness Retreat Program, we recommend informing us of your wellness treatment preferences prior to your arrival to avoid any disappointment.

Please phone 02 4993 8692 or, for our onsite guests, dial extension 202 from your villa phone or visit the Wellness Centre.

We are open seven days a week, excluding Christmas and Boxing Day. Please note a surcharge applies on public holidays.

All sessions are subject to practitioner availability.

Please let us know in advance if you have any special health or physical considerations that may affect your session and advise us of pregnancy under 14 weeks, as some treatments may not be suitable.

We welcome guests 16 years and over.

When to Arrive

We suggest you arrive 10 minutes prior to your treatment time.

All treatments are completed as scheduled, so please be aware that if you arrive late, your service will end on time to ensure the next guest is not delayed.

What to Wear

Please wear comfortable clothing and footwear appropriate to your treatment.

Best to leave your valuables and jewellery at home as we take no responsibility for lost items.

Etiquette

Our Wellness environment is one of relaxation and tranquillity, therefore we kindly ask that you leave your mobile phone or other devices in your villa / locker and switched off.

We do not permit the use of mobile phones within the Wellness area or within the retreat premises.

Please be aware that Golden Door operates as a Wellness Retreat 7 days a week and is a non-smoking site.

We kindly ask that the following items not be brought onto the premises – food, alcohol, caffeine or tobacco.

Alcohol or non-prescription drugs must not be taken prior to your treatment. Guests under the influence will be asked to leave the premises in the best interests of their health.

Cancellation/Postponement

For our onsite guests, if you wish to change or cancel your appointment, please see the team in the Wellness Centre between 8am and 8.15am the morning of your appointment.

For external guests, please contact us 24 hours in advance to cancel or change your appointment. Reservations may be amended or cancelled with notice greater than 24 hours without charge.

A 100% cancellation charge applies for no shows and appointments cancelled after delegated cancellation times.

Achievements

2018 Winner

Oceania's Best Wellness Retreat

World Spa Awards

2018 Winner

Australia’s Best Wellness Retreat

World Spa Awards

2014 - 2018 Winner

Hall of Fame Certificate of Excellence

Trip Advisor

25

Proudly celebrating
25 years

Thank you to our wonderful guests & team that have made it possible

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